Shippping Policy

Shippping policy

 

Involves detailed information regarding the shipping process, timelines, costs, and any additional fees or considerations

 

Shipping Policy:

Shipping Timelines: Orders will be processed and shipped within 5-7 business days, except for custom-made or personalized dresses, which may require additional processing time.
Customers will be notified in the case of any unforeseen delays.

Shipping Options: We offer various shipping options, including standard, expedited, and overnight shipping. Customers can choose their preferred shipping method during the checkout process. Please note that the shipping options may vary depending on the destination and the nature of the product.

Shipping Costs: Shipping costs will be calculated at the time of checkout based on the destination, shipping method, and the weight of the package on us . Additional fees may apply for international orders, expedited shipping, or any special delivery requests.

Tracking Information: Once the order is shipped, customers will receive a confirmation email with a tracking number to monitor the delivery status of their package. Customers can track their orders directly on our website or through the designated courier's tracking service.

International Shipping: We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. Customers are responsible for any additional charges incurred during the customs clearance process.

Shipping Restrictions: Some dresses may have shipping restrictions due to their delicate nature or specific design requirements. Customers will be notified if any shipping restrictions apply to their order.

Address Information: Customers are responsible for providing accurate shipping information during the checkout process. We are not liable for any delays or losses resulting from incorrect or incomplete shipping addresses provided by the customer.

Returns and Exchanges: Please refer to our Returns and Exchanges Policy for information regarding the process for returning or exchanging dresses. Shipping costs for returns and exchanges may vary based on the reason for return and the customer's location.

Delivery Confirmation: For security purposes, all packages will require a signature upon delivery. Customers should ensure that someone is available to sign for the package at the designated shipping address.
We reserve the right to update and modify our shipping policy at any time without prior notice.
Customers are encouraged to review the shipping policy regularly for any changes or updates.